There are various ways that discounts can be offered through ClassForKids.
You can offer:
Sibling Discounts
Discount Codes
Membership Discounts
You can create any of these discounts from your 'Settings' > 'Discounts'
Please note, discounts cannot be applied to subscriptions. To offer a discount with subscriptions, you can create a new plan at a discounted price.
To read more about how to offer this discount, please see our subscription guide here!
Discounts of any kind will not affect any set-up fees that are running.
Sibling Discounts
Sibling discounts are a great way of encouraging parents/carers to book all their children into your club!
You can add this discount from the 'Discounts' section:
You can add in the discount you are offering and choose whether to offer this to all siblings or those within a specific age range.
Once you set up the discount, this will be automatically applied when siblings are booked within the same order.
Please note, the sibling bookings must be within the same order to receive the discount.
The discount will then be applied to the additional children:
The discount will also be applied when a coach books siblings into classes as long as the bookings are within the same order.
Manual bookings must be added individually. Each booking added for siblings will be added to the same order.
The sibling discount will then be applied to the additional children. Once all the children have been added, a booking confirmation can be sent to close the order.
Re-run and auto-enroll
If children were originally booked together under the same order, they will remain grouped within the same order when auto-enrolled into the new term, allowing the sibling discount to apply automatically.
If children were originally booked under separate orders, they will also be auto-enrolled into separate orders for the new term, meaning the sibling discount will not apply automatically.
Discount Codes
Discount codes are a great way to offer a reduction in the price of one of your classes.
Please note, a 100% discount can be offered.
However, if you are offering a discount to lower the cost of the class, the price cannot be reduced to less than £1 as this will not be processed.
They can be created from the 'Discount Codes' section:
When setting up your discount code, you can:
Name your discount code (please note that this name is just for your records, this will not be the code you share with parents and carers)
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As the name of the discount code is only for your record, you can give your codes a specific name to allow you to easily keep track of their uses!
For example, you could call the discount code 'Early Bird Summer 2024' if you plan on using more than one early bird discount throughout the year to distinguish between them!
Choose an amount for your discount. This can either be a fixed price or a percentage
Decide whether your discount should expire. You can choose for the code to never expire if this is a code that parents/carers will continue to use. Or you can set an expiry if this is a one-time discount code/ early bird code etc.
Once you generate the code this will appear in the discount codes section:
Discount codes are initially system-generated, but you can now rename existing codes to make them easier to identify and manage. Codes are limited to a maximum of 6 characters. This allows you to create more recognizable codes for different offers, classes, camps or groups of customers.
Please note, if you rename a discount code, the previous code will no longer be valid and parents/carers will need to use the updated code when booking.
Once generated, discount codes can be distributed through:
Your class description
Email/ SMS
Social Media
To ensure controlled distribution, advise parents/carers not to share discount codes further to prevent unauthorized usage.
Parents/carers will then be able to enter the discount code at checkout using the 'Discount Code' box:
This discount will then be applied to the items in the basket:
Applying Discount Codes to Specific Classes and Camps
You can now control which individual classes and camps a discount code applies to, rather than offering the same discount across all your activities.
To manage this, navigate to the relevant class or camp and open its 'Edit' page.
All existing discount codes will be selected and available by default when editing/creating a class. You can then deselect any discount codes that you do not want to apply to that particular class or camp:
Please note: If you already have discount codes set up, or create new ones in the future, you'll need to manually review the available discounts for each one-off payment class or camp and deselect any codes you don't want to apply.
This allows you to offer targeted promotions for specific classes, camps or activities without applying discounts across your entire club.
Please note, if a discount code has been deselected for a particular class or camp, parents/carers will not be able to use that code when booking the respective activity.
Discount codes can only be applied when parents/carers make a booking through the public booking page.
Parents/carers must enter their discount code at checkout, before completing their booking. Discount codes cannot be applied retrospectively once an order has been placed.
Please note that discount codes cannot be applied to manual bookings or auto-enrolled bookings, as these bypass the standard booking process. This means parents/carers will not have the option to enter a discount code when making a payment for these bookings.
How to Delete Discount Codes
If a discount code is manually deleted before its expiry date, it will be permanently removed from the system.
Codes that reach their expiry date naturally will remain visible as expired:
Even if a discount code has been deleted, you can still view its previous usage by navigating to 'Financials' and filtering by the discount code name.
How to View Discount Codes Used
In order to view a breakdown of the discount codes used you need to:
navigate to the ‘Financials’ tab in the left-hand menu:
click on 'Analysis':
click on the ‘Discount’ dropdown menu and select the discount code you'd like to view:
view the total amount paid for each order, along with the discount amount applied:
This will also provide details about the customer, child, and other relevant booking information:
Membership Discounts
A membership discount gives parents/carers a discount on all their bookings with your club.
They can be created from the 'Membership Discounts' section:
You can choose whether to offer a fixed price or a percentage discount and generate the code.
This can then be shared with any parents/carers you want to give a permanent discount to.
Please note, once you have shared the membership discount this will be automatically applied to all their future bookings. This discount cannot be removed from the parent/carer's account.
If you need further advice on this discount code, please get in touch with the ClassForKids Support Team.
FAQs
1. What types of discounts can I offer?
You can offer three types of discounts through ClassForKids:
Sibling Discounts – Automatically applied when siblings are booked within the same order.
Discount Codes – Fixed amount or percentage discounts that parents can enter at checkout when booking through the public booking page.
Membership Discounts – Automatically applied to all future bookings made by a parent/carer.
You can manage these under 'Settings' -> 'Discounts'.
2. Can discounts be applied to subscriptions?
No, discounts cannot be applied directly to subscriptions.
To offer a discounted subscription, you'll need to create a new subscription plan at the discounted price.
Discounts also do not affect any set-up fees.
3. Why isn't the sibling discount applying automatically?
Sibling discounts only apply when siblings are booked within the same order.
If siblings are booked separately, the discount won't apply automatically. This also applies when re-running a term and auto-enrolling children who were originally booked under separate orders.
4. Can I choose which classes or camps accept discount codes?
Yes!
Navigate to the relevant class or camp, click ‘Edit’, and scroll to ‘Available Discounts’.
All discount codes you have on your system are selected by default, so you'll need to manually deselect any codes you don't want to apply to that activity.
5. Can discount codes be applied to existing, manual or auto-enrolled bookings?
No.
Discount codes can only be applied when parents book through the public booking page and enter their code at checkout.
They cannot be applied retrospectively or used for manual and auto-enrolled bookings.
6. How can I track discount code usage?
Navigate to 'Financials' -> 'Analysis' and select the relevant code from the 'Discount' dropdown.