SMS is a great way to get in touch with parents and carers, your key messages go straight to their phone and push for immediate action.
There are two types of SMS available through the ClassForKids system and you can turn these on/off from the SMS section of your settings page:
SMS Invoicing
Text messages are sent to parents and carers every time a booking confirmation, auto-enroll confirmation or invoice (Including to set up a subscription or update subscription details) is sent by the club.
You can turn it on at anytime from your settings page under the SMS section.
We have found year on year more invoices are paid by text than by email.
Premium SMS
Please note: The premium SMS feature is currently only available in the UK and Ireland.
Our premium SMS feature lets clubs send custom SMS to parents and carers from the contacts or schedule page, within a 160-character limit.
These are great for class cancellations or emergencies, as well as reminders and updates as they have higher open rates when compared to emails.
These messages are charged at 6p per SMS, and are invoiced as part of your monthly ClassForKids payment.
You can send custom SMS messages from your Schedule, Register, Child's Profile and Contacts section.
The Schedule
From the schedule page, click the checkboxes on the left side of the classes to select the contacts from these classes.
Then click 'Send Messages or Export'
This will generate a list of these contacts and from this page, click 'Send custom SMS' to begin composing the message -
The system will show the total cost of sending any SMS based on the amount of contacts this is being sent to, and you will have to confirm this before proceeding.
The Class Register
From the 'Schedule' page, click onto the class register.
Click onto the tab 'Contacts' tab > select the contacts you want to send the SMS to using the checkboxes to the left of their names > click 'Send Custom SMS' -
This will then take you to the screen to begin composing the message.
The system will show the total cost of sending any SMS based on the amount of contacts this is being sent to, and you will have to confirm this before proceeding.
The Child's Profile
From the child's profile, scroll down to the 'Parent/Guardian Details' and click 'Send SMS' -
You will then be taken to the page to compose the SMS.
The system will show the total cost of sending any SMS based on the amount of contacts this is being sent to, and you will have to confirm this before proceeding
The Contacts Section
From the contacts section, select the children using the checkboxes to the left of their name -
Then from the top left of the page, click 'Send _ Custom SMS' to begin composing the message -
The system will show the total cost of sending any SMS based on the amount of contacts this is being sent to, and you will have to confirm this before proceeding.
Composing the SMS
Once you have chosen the contacts you would like to message, you will be able to compose the SMS.
From here, you can choose from the following heading for your message:
You can then enter in the message. This can be up to a maximum of 160 characters.
Please note that emoji's take up 2-4 characters individually.
Then once you have composed this, you can click 'Preview SMS' to confirm the details of the message before sending -
Next click 'Send _ SMS' to send out your message/s -
The parent/carer will then receive this immediately -