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How Parents and Carers Book into Subscription Classes
How Parents and Carers Book into Subscription Classes

This guide walks parents and carers through how to book into subscription classes or trials.

Danielle avatar
Written by Danielle
Updated over 10 months ago

When you access a club's booking page, you will be able to choose from the classes they offer:

If the class has spaces available, you will be able to click 'Info & Booking' to book into this class.

Here you will be able to see the details of the class, including - venue, dates, times, sessions and price.

Click 'Book this class'

Here you will be prompted to either log in or Register with ClassForKids:

You will then be able to select which child is attending this class or add another child.

If the club have any registration questions, you will be prompted to answer them.

As this class is using subscription payments, you will be able to see how much you will be paying each month.

Please note, if you are only booking in subscription classes, the total price will show as £0.

This will show as £0 as you will have nothing to pay for the subscription at the point of booking.

Subscription payments come out on the 1st of the month. The club may contact you about adding a covering payment to charge you for the rest of the current month.

You will then be able to 'Complete order'

OR

If the club require you to confirm your subscription when you book, click 'Add New Payment Method' to enter in your card details -

You should receive a notification to approve this on your banking app:

If you don't receive this, please try processing the payment again on a computer/ laptop (if possible) and opening up your banking app to approve this manually.

If you are still having trouble, please get in touch with your bank as your account may not be set up for this kind of payment.

Once your order is placed, you will be able to set up your payment details if you haven't already.

You will also receive an email with the details of the class.

If you haven't set up your payment details yet, then you can do this by clicking 'Set Up Payment':

As shown above, you can add these dates to your calendars.


Making More than One Booking for a Subscription Class

Before you complete your order, you will have the option to add another child or class.

Once you have chosen the class and selected which child will attend, you will have these in your basket:

As a parent can only have one subscription plan assigned to them, the club will need to move you over to a plan to cater for the multiple classes or children you have booked in.

You will see this message to let you know you won't be charged more than the two classes combined.

Once the club have selected your new plan, you will receive an email to let you know.


Waiting Lists

If the class you are looking for has no spaces left, you will be able to click 'Join Waiting List' to be notified when spaces become available.


Booking a Trial

If the club offers trials for your chosen class, you will see this on the class booking page:

If you click the 'Choose a date' dropdown, you will be able to select from the dates available.

You can then follow the same steps as you would for booking into a class.

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