Photo Permission
Your system comes with a photo permissions question already integrated into the parent/carer's booking process.
When parents and carers book into your classes, they must choose whether or not they give permission for their child to be photographed.
This question is asked per child, so parents/ carers can decide the photo permission for each of their children.
The photo permission question is asked alongside any registration questions that have been set up. If you don't have any registration questions set up, the photo permissions question will still be asked.
If you ever want to disable the photo permission question you can do this from your 'Settings' > 'Club Features' > then switch the toggle to disable this question.
How to View Photo Permissions
There are three places within the system where you can view the children's photo permissions.
If the parent/carer has given consent to photos, nothing will show besides the child's name.
If the parent/carer has not consented, then this will be clearly displayed next to their name with a cross-out camera icon:
If the question is unanswered, this will show as a grey dot next to their name:
This may show if the parent/carer has been initially added by a coach or if this question was previously disabled and then enabled.
The photo permission icons will show on:
The class register:
The contacts page
When you export your contacts, this information will show within the spreadsheet.
The child's profile
How Parents and Carers Update Photo Permissions
Parents and carers can update the photo permissions for their children at any time through their account here: https://account.class4kids.co.uk/permissions
If parents and carers update this, it will immediately reflect within your club.
Registration Questions
Registration questions allow you to collect additional information from parents/carers that is specific to your club.
As part of the booking process, the system will gather standard registration details for both the parent/carer and the child. Registration questions provide an opportunity to request any additional information you require parents/carers to provide when booking classes.
The default questions are outlined below:
Parent Booking Questions:
Child Booking Questions:
How to Set Up Registration Questions
Registration questions can be set up within 'Settings' > 'Registration Questions'
Registration Questions can either be set-up as a 'Parent' or 'Child' question.
Parent questions are asked once per booking. These questions are specific to parents (and carers). These questions can be useful for gathering information about:
How parents/carers have heard of your club
Marketing permissions
If they have been referred by someone to your club
Child questions are asked every time a parent adds a new child account. These questions are specific to the child. These questions can be useful for gathering specific information about the child such as:
Their year group
How the child will be travelling home
Additional support needs
You may choose from three available options for how the response is recorded:
as a 'Free text':
On the public booking page, it will look like this:
as a 'Dropdown' menu:
You can enter a minimum of 2 options and a maximum of 10 options:
Please note that the parent can select only one option.
On the public page, it will look like this:
as a 'Multi-Select':
You can enter a minimum of 2 options and a maximum of 10 options, but this time the parent can select as many options as they would like.
On the public page, it will look like this:
You can select the 'Keep Answers Updated' box to ensure the registration questions are asked whenever the parent books on.
You may wish to select this option for questions where the answer could change over time, such as a child's year group. The system will retain the parent/carer's previous response and pre-populate it if applicable, allowing them to confirm or update the information without having to re-enter it from scratch.
You can use the toggles on the right side of each registration question to switch these on or off when required.
When parents/carers book into your classes, they will be able to answer any registration questions you have set up.
How to View Answers to Registration Questions
There are three places within the system where you can view the answers to your registration questions:
From the Class Register
On your class register, you can click on 'Registration Questions' from the top right of the page to view all the answers to the registration questions for the children who have booked onto this class:
You can also access specific answers to the questions by clicking 'Contacts' > using the 'Registration Questions' dropdown:
From the Contacts Page
On the contacts page, you can use the registration questions section to view specific answers to any of your questions.
You can filter this by Child or Parent questions and choose which question you want to see an overview for:
When you export your contacts, you will be able to see an overview of all the registration questions and answers for anyone you have exported:
From Parent/Carer and Child Profiles
The answers to registration questions can also be viewed on the parent/carer and child profiles.
To view answers to child registration questions, you can access the child's profile.
Then you can click the 'View' button beside the Parent/Carer Details to access the profile:
From the profile, you can view the answers to any parent/carer registration questions.
The answers to the registration questions will be viewable under the 'Registration Questions' section on each profile:
How to Edit Registration Question Answers
If you have chosen to keep the answers updated, the system will check that the answers are the same when they next book in -
If the parent/carer needs to edit their response to a question, you can update this from the child and parent profiles.
Child Registration Questions
If the registration questions was on behalf of the child, access the child's profile and click 'Edit' -
This information can then be edited -
Parent Registration Questions
If the registration questions was on behalf of the parent, access the parent/carer's profile (which can be access through the child's account by clicking 'View' next to the parent/carer's details)
From the parent/carer's profile click the 'Edit' button -
This information can then be edited -
